All ideas

Take the application in development in Innovation Suite for NOC, Service Disruption Management, productize into a product that can be packaged and resell to customers. The SDM product today is build for NOC team exclusively with the goal to run th...

Create a process / automation to update the exisiting ITSM systems and turn on Archival functionality for supporting tickets type. Inital reports shows there are 141 instances across the top 100 customers to be handled. Curr process is extremly ma...

Externalising the password references in upgrade_framework automation point to myportal vault; including cops api key and service accounts used in this automation. DRDVP-38088

~150 hours per month ~40 bridges this month ~200 alerts per month Example: https://jira.bmc.com/browse/SSR-11131 BHOM_VC :ams3-vcnt-ctrl3.onbmc.com@datastore-1368088_AMS3-PGDB-00:01:101 disk usage is > 75.0 75.800476 reported from ams3-vcnt-ctr...

Resize Prod envs for Onboarding customers without Go-Live/UAT schedule to Tiny sizing. this will bring cost savings as Prod envs for an onboarding cusotmer isnt used until UAT/Go-Live.

As part of Helix GPT activations, we need to migrate the FTS indexes from ES hosts (ODE) to Aiven. this is also needed as part of the exercise to move to Aiven hosts. Hence we need to - 1. evaluate the scripts for FTS index migrations 2. Review sc...

We will be activating customers on "Tiny" Sizing. Before the UAT or Go-Live, the Onboarding support team should be able to resize the customer to the standard "Medium" Sizing. Hence providing them an ability via Self Service Catalog would reduce D...

the existing stale data deletion pipeline doesnt support GCP Cloud customers as of today. The ask is to include GCP as well for Stale Data Deletion. DRDVP-38072

Update existing R&D pipeline for custom index discovery to use the latest scripts. DRDVP-34328

This would help to get the submission of CRQ’s or Jira’s automatically which will reduce the man hours which is invested in the task for submission of the following things Orphaned EBS volumes EC2 idle instances Conversion of volumes from GP2 to G...