All ideas

Create a new cluster for Education use, to be similar to current setup with Demo PT02/03. Details specs to come base on feedback on sizing from education team.

Create an interface to integrate GPT into SDM, primary use case to connect data to use myportal data, knowledge, tickets, etc. New use case to connect to click house for log retrieval during bridge to allow for live troubleshooting

Setup ITOM cluster for Demo on ASH with capacity to hold up to 500 tenants; This is required to move the current deployment of Demo out of the existing non prod cluster in order to correctly reflect the cost on customer environment on ITOM vs non ...

Collecting messages from Click House. (Some gaps are identified and communicated). 08 Jan 2025 Matta, Isaac to provide full requirements and use cases where Click House Command Line interface would assist SRE Top Customers and NOC/MIM customers in...

17 Dec 2024 Ferens, Jason will follow up with Patil, Manoj . If synthetic alerts determine that there is latency with RSSO login, what are the manual checkpoints to validate first? Login to environment, if unable to login, how do we reset the serv...

Runbook: Alert : CLU <<k8s cluster>> reported NODE <<cluster node>> is cordoned for more than 1h No outages directly related but impacted health score. Some alerts are not closed for about two months. Automation Plan: Phase...

Automation to generate customer impacted list base on a few criteria; This information is for the comm team to consume while generating a email blast list. the criteria can be used either, or, both and are used to assist with selection. location, ...

Goal is to report and remediate any drift in our ecosystem

deploy bmc client gateway for Amdocs to enable their golive This will be a one time exception for Amdoc, to follow an also exception process to deploy mtls using VMs based approach that was implemented for mastercard PM suggested timeline of June ...

Enable integration between MyPortal and ThousandEyes to ensure that critical issues are automatically logged in MyPortal, allowing the NOC team to take immediate action. SREMON-4885 created for this. Requested by Problem Mgmt team