All ideas

Collecting messages from Click House. (Some gaps are identified and communicated). 08 Jan 2025 Matta, Isaac to provide full requirements and use cases where Click House Command Line interface would assist SRE Top Customers and NOC/MIM customers in...

17 Dec 2024 Ferens, Jason will follow up with Patil, Manoj . If synthetic alerts determine that there is latency with RSSO login, what are the manual checkpoints to validate first? Login to environment, if unable to login, how do we reset the serv...

Enable integration between MyPortal and ThousandEyes to ensure that critical issues are automatically logged in MyPortal, allowing the NOC team to take immediate action. SREMON-4885 created for this. Requested by Problem Mgmt team

Cert to be renewed Impacted DC's Customer Impact Cert Renewal date Cert Expiration date *.us.onbmc.com CHI, Oregon all PubSec customers April Maintenance window May 11, 2025 *.us1.onbmc.com OCI Gov ade customer May Maintenance window June 14th 202...

Based on magnitude of changes (Example: infrastructure changes) or Global outages that are scheduled to happen, Observability script should run in an advanced mode to detect mult-customer outages by sniffing and group cluster level, similar alerts...

Runbook - Percentage of max connections on postgres server - RaaS - Remedy as-a Service - Confluence Remediation Steps: Take output of the below query and also terminate the idle session when 1st alert appears. Forward the query output to R&D ...

Need to provide a Dedicated FTP for storing Fed customers health check reports to R&D. DRDVP-37321 and IP-8692 created for tracking.