All ideas

Create an interface to integrate GPT into SDM, primary use case to connect data to use myportal data, knowledge, tickets, etc. New use case to connect to click house for log retrieval during bridge to allow for live troubleshooting

Setup ITOM cluster for Demo on ASH with capacity to hold up to 500 tenants; This is required to move the current deployment of Demo out of the existing non prod cluster in order to correctly reflect the cost on customer environment on ITOM vs non ...

Runbook: Alert : CLU <<k8s cluster>> reported NODE <<cluster node>> is cordoned for more than 1h No outages directly related but impacted health score. Some alerts are not closed for about two months. Automation Plan: Phase...

Automation to generate customer impacted list base on a few criteria; This information is for the comm team to consume while generating a email blast list. the criteria can be used either, or, both and are used to assist with selection. location, ...

Goal is to report and remediate any drift in our ecosystem

deploy bmc client gateway for Amdocs to enable their golive This will be a one time exception for Amdoc, to follow an also exception process to deploy mtls using VMs based approach that was implemented for mastercard PM suggested timeline of June ...

Take the application in development in Innovation Suite for NOC, Service Disruption Management, productize into a product that can be packaged and resell to customers. The SDM product today is build for NOC team exclusively with the goal to run th...

Create a process / automation to update the exisiting ITSM systems and turn on Archival functionality for supporting tickets type. Inital reports shows there are 141 instances across the top 100 customers to be handled. Curr process is extremly ma...

Externalising the password references in upgrade_framework automation point to myportal vault; including cops api key and service accounts used in this automation. DRDVP-38088

~150 hours per month ~40 bridges this month ~200 alerts per month Example: https://jira.bmc.com/browse/SSR-11131 BHOM_VC :ams3-vcnt-ctrl3.onbmc.com@datastore-1368088_AMS3-PGDB-00:01:101 disk usage is > 75.0 75.800476 reported from ams3-vcnt-ctr...