BMC Helix SaaSOps Ideas Portal
Task Name |
Duration |
Start |
Finish |
Resource Names |
Team Name |
25.1 ITSM & IS Upgrade Plan - itsmhelixbbva | |||||
Dev Upgrade |
11.2 days |
Mon Mar 3, '25 |
Tue Mar 18, '25 |
||
DB Refresh Prod to DEV |
2 days |
Mon Mar 3, '25 |
Tue Mar 4, '25 |
Milind Shedage |
Change Team |
Take DB backup |
0.2 days |
Tue Mar 11, '25 |
Tue Mar 11, '25 |
Pawan Sharma |
BMC DB Team |
Trigger the 25.1.01 upgrade pipeline |
3 days |
Tue Mar 11, '25 |
Fri Mar 14, '25 |
Ravi Mense |
BMC Devops Team |
Release the DEV System to Customer for Validation |
0 days |
Fri Mar 14, '25 |
Fri Mar 14, '25 |
Ravi Mense |
BMC Devops Team |
Customer Validation |
1 day |
Fri Mar 14, '25 |
Mon Mar 17, '25 |
BBVA |
BBVA |
Customer Support to help on open issues |
2 days |
Fri Mar 14, '25 |
Tue Mar 18, '25 |
Ankur Singh |
Customer Support |
Customer Sign off on DEV Upgrade |
0 days |
Tue Mar 18, '25 |
Tue Mar 18, '25 |
BBVA |
BBVA |
Milestone 1 - DEV Upgrade Complete |
0 days |
Tue Mar 18, '25 |
Tue Mar 18, '25 |
PM |
Project Manager |
QA Upgrade |
9.2 days |
Wed Mar 26, '25 |
Thu Apr 10, '25 |
||
DB Refresh Prod to QA |
2 days |
Wed Mar 26, '25 |
Fri Mar 28, '25 |
Milind Shedage |
Change Team |
Support Team to apply Fixes from DEV refresh |
1 day |
Fri Mar 28, '25 |
Mon Mar 31, '25 |
Ankur Singh |
Support Team |
Customer Validation post DB Refresh and Sign off for ZDT Upgrade |
1 day |
Mon Mar 31, '25 |
Tue Apr 1, '25 |
BBVA |
BBVA |
Take DB backup |
0.2 days |
Mon Apr 7, '25 |
Mon Apr 7, '25 |
Pawan Sharma |
BMC DB Team |
Trigger the 25.1.01 upgrade pipeline |
1 day |
Mon Apr 7, '25 |
Tue Apr 8, '25 |
Ravi Mense |
BMC Devops Team |
Apply Fixes from Post DEV Upgrade |
0.5 days |
Mon Apr 7, '25 |
Mon Apr 7, '25 |
Ankur Singh |
Customer Support |
Release the QA System to Customer for Validation |
0 days |
Tue Apr 8, '25 |
Tue Apr 8, '25 |
Ankur Singh |
BMC Devops Team |
Customer Validation |
2 days |
Tue Apr 8, '25 |
Thu Apr 10, '25 |
BBVA |
BBVA |
Customer Support to help on open issues post upgrade |
2 days |
Tue Apr 8, '25 |
Thu Apr 10, '25 |
Ankur Singh |
Customer Support |
Customer Sign off on QA Upgrade |
0 days |
Thu Apr 10, '25 |
Thu Apr 10, '25 |
BBVA |
BBVA |
Milestone 2 - QA Upgrade Complete |
0 days |
Thu Apr 10, '25 |
Thu Apr 10, '25 |
PM |
Project Manager |
PROD Upgrade |
5.7 days |
Fri May 2, '25 |
Fri May 9, '25 |
||
Take DB backup |
0.2 days |
Fri May 2, '25 |
Fri May 2, '25 |
Pawan Sharma |
BMC DB Team |
Trigger the 25.1.01 upgrade pipeline |
1 day |
Fri May 2, '25 |
Sat May 3, '25 |
Ravi Mense |
BMC Devops Team |
Apply Fixes from DEV and QA post ZDT Upgrade |
0.5 days |
Sat May 3, '25 |
Sat May 3, '25 |
Ankur Singh |
Support Team |
Release the Prod System to Customer for Validation |
0 days |
Sat May 3, '25 |
Sat May 3, '25 |
Ankur Singh |
Support Team |
Customer Validation |
2 days |
Sat May 3, '25 |
Mon May 5, '25 |
BBVA |
BBVA |
Customer Support to help on open issues post upgrade |
2 days |
Sat May 3, '25 |
Mon May 5, '25 |
Ankur Singh |
Customer Support |
Customer Sign off on Prod Upgrade |
0 days |
Mon May 5, '25 |
Mon May 5, '25 |
BBVA |
BBVA |
Milestone 3 - PROD Upgrade Complete |
0 days |
Mon May 5, '25 |
Mon May 5, '25 |
PM |
Project Manager |
Rollback - if required |
1 day |
Mon May 5, '25 |
Mon May 5, '25 |
DB Team & Devops Team |
|
| I want it... | Drop everything to work on this now! |
| Requested By | Aditya Sharma |
