Observability Script to detect multi-customer outages in advance

Based on magnitude of changes (Example: infrastructure changes) or Global outages that are scheduled to happen, Observability script should run in an advanced mode to detect mult-customer outages by sniffing and group cluster level, similar alerts and situations.

Requirements:

1) Proactive: In Proactive mode the Observability will read data from CRQ Insights through API calls

2) Reactive: In Reactive mode, the Observability will analyze already created Situations/Alerts and predict if this is a multi-customer outage or not.